Frame Cleaning

Have a little dirt or a smudge on one of your frames? No problem. You can wash it with mild, nonabrasive soap and water. Never use abrasive or acidic cleaners—they might cause permanent damage to the frame finish. Always test cleaners in an inconspicuous area first. Wipe dry when finished.

Glass Care

Whether your window comes with the standard energy-efficient SunCoat®Low-E glass or with one of our many specialty glass options such as 4th Surface Low-E, an occasional cleaning is necessary to ensure clarity and exceptional performance. The best practice is to clean glass with a mixture of mild dish soap and water. When finished, rinse completely with clear water and wipe dry with a soft cloth.

NEVER use any of the following products on any part of your window or patio door (they may damage the glass surface or insulating seal):

  • Petroleum-based cleaners
  • Caustic chemicals
  • Razor blades, putty knives or abrasive pads
  • High-pressure water hoses

Please view our Care and Maintenance guide for more information.